MarkUlett

Independent AI systems and web infrastructure practitioner. Builder of agent systems for small businesses in Montana. Philosopher of science by training.

Columbia Falls, Montana beargrassai.com Reflective Practitioner
About

Who I Am

Mark Ulett at a backcountry campsite, Montana mountains and r-pod behind him

I've spent my career trying to understand how people come to know things, and how to build tools that make that easier.

I did my undergraduate work in Halifax (King's College and Dalhousie), an MA at the University of Leeds, and a PhD in the History and Philosophy of Science at Arizona State. My dissertation was on counterfactual evolutionary theories from the 1880s to 1920s — asking what biology would have looked like if a few key intellectual moves had gone differently. I taught writing at Duke for three years, including the inaugural writing course at Duke Kunshan University in China.

Since 2017 I've worked across tech in roles that look unrelated until you trace the through-line. Chief of Staff to an entrepreneur. Co-founder of a publisher serving senior and dementia care. Onboarding lead at a telehealth company serving over 100,000 users. Product and QA leadership at ShyftLabs, an enterprise software consultancy with clients including Petco and AmeriVet. In each role, the work that mattered most was figuring out how a system actually behaves, naming what it does, and building the tools to keep it honest.

I found I wasn't well suited to enterprise C-suite communications. I'm too honest. The qualities that made me a bad fit there — earnest, open, direct — turned out to be the qualities that fit the work I do now.

Five continents. Thirty-six places called “home for now.” Montana is where home is.

I moved to the Flathead Valley in 2019, pre-COVID, to be near family. Schuyler — who I grew up with in Seattle — told me years ago that if I ever visited Montana I wouldn't leave. He was right.

What I Build

Through BeargrassAI, I build websites and business memory systems for small businesses in the Flathead Valley. My clients are mostly solo operators (a luthier, a fine jeweller, a veterinarian, a food maker, others) where the owner is the only employee and every tool has to earn its keep.

Alongside the client work, I've built an agent-first operating system for my own business: a multi-agent panel called Jayson, with persistent memory, verified boot sequences, and a Cloudflare-backed knowledge graph. It runs every working session. The architecture is also the basis for a writing and research project on how AI systems behave when they're built for serious practitioner use, published at Reflective Practitioner. My provisional patent on AIPassWeb, a comprehension-based verification mechanism for AI agent context integrity, was filed with the USPTO in April 2026.

The Partnership

The partnership taking shape between BeargrassAI and CubCloud AI (Missoula, MT) is one of the things I'm most excited about right now. CubCloud brings sovereign compute infrastructure and enterprise AI delivery; I bring practitioner-level client work and an agent architecture already running in production. We co-present at Flathead Valley Community College on May 21, 2026 (an introduction to AI for small business owners), and the partnership is building from there.

Other Things I Care About

Hiking the trails around Glacier and the Flathead. Running. Fishing the rivers when I can get to them. Reading widely across philosophy of science, intellectual history, and the literature of practice. Family time with my partner and our dog, Sinopah, who has strong opinions about which trails are worth walking.

Sinopah sitting in a snow-covered field, Flathead Valley mountains behind her
Resume
Mark A. Ulett, PhD

Resume

Independent AI systems and web infrastructure practitioner. PhD in History and Philosophy of Science; nine years across product leadership, enterprise QA, and agent system architecture.

Core Capabilities

AI Systems Architecture
Multi-agent panel design, persistent memory systems, harness-based runtime architectures, verification gate mechanisms (AIPassWeb provisional patent, April 2026), MCP integration, prompt and skill engineering.
Product Leadership
Product specification, technical writing, stakeholder communication, agile delivery for enterprise software clients.
Quality Engineering
QA leadership, test coverage strategy, large-scale migration management, content-systems automation.
Web Development & Deployment
Static site generation, Cloudflare Pages/Workers/D1, DNS and email security.
Tooling
Claude, Cursor, Python, TypeScript, HTML/CSS/JS, Cloudflare, Google Workspace, Git. Custom internal tools built on top of all of the above.

Selected Numbers

1802025 sites migrated in 3 months as Product Lead at ShyftLabs
2.5 M2023–2024 custom-generated personalized puzzle pages delivered at Ways 2 Wellness via a design-automation system
1,150 test cases written in a single day using a logic-driven QA framework at ShyftLabs
100,000+ physicians, administrators, and patients served by onboarding content at Noteworth

Recent Work

Website builds and AI systems for Flathead Valley small businesses (2026), all on Cloudflare infrastructure. Typical scope: site design and build, payment integration, DNS and email setup, ongoing operations support. Active development on Simpliloquy, a harness-layer platform for multi-agent panel sessions (assembler-first architecture, AIPassWeb verification gate). Jayson, internal multi-agent business operating system, runs production daily on Claude + Cloudflare D1 with persistent memory and verified boot.

Experience

BeargrassAI

Founder & Principal · Columbia Falls, MT

AI systems and web infrastructure for craft small businesses. Agent-systems work since June 2025.

Ways 2 Wellness

Co-founder & President

Activity-book publisher for senior and dementia care. Designed custom publishing-automation software; led print-to-digital transition through a supply-side recession; managed core team of 16.

ShyftLabs

Product Lead, QA Lead, Product QA Specialist · Software Development Consultancy

Enterprise clients including Petco and AmeriVet. Led 180-site migration in 3 months. Built QA practices for pricing-engine work; coordinated international team across two continents.

Noteworth

Onboarding Specialist · Telehealth / Remote Patient Monitoring

Designed onboarding and training content used by 100,000+ users.

Toehold Learning

CEO

Healthcare professional training content. Strategic, financial, and operational leadership.

University of the Pacific

Faculty Developer

Authored the University's Academic Technology Strategic Plan.

Duke University

Thompson Lecturing Fellow · Associate Director of First-Year Writing

Taught the inaugural writing course at Duke Kunshan University (China).

Education

Patents & Selected Writing

AIPassWeb
Provisional patent · USPTO ·

Comprehension-based verification mechanism for AI agent context integrity. Solo inventor, micro entity.

Reflective Practitioner
markulett.substack.com · — present

Series of field-notes essays on AI systems in serious practitioner use. Recent: Your Agent Is Impersonating Itself (May 2026), Why Your AI Apologizes Like a Sycophantic Politician (April 2026).

Academic publications

12+ peer-reviewed and reference works in history and philosophy of science.

Partnerships

CubCloud AI (Missoula, MT). Co-presenting Introduction to AI for Small Business at Flathead Valley Community College, May 21, 2026.